Within the accommodation specifications, in the section "Property Location" you can see a map with the accommodation location. In any case, once the booking is confirmed and the full payment is made, you will get, along with the booking confirmation, the exact address of the accommodation, the route detailed to reach accommodation and a 24-hour phone contact.
Your booking confirmation indicates how the check-in is handled. There are two possibilities:
The same applies to the check-out.
- The owner or person in charge will wait for you with the key in the accommodation and will give it to you there.
- The booking confirmation indicates the address where can also pick up your key.
Please contact our customer service during our business hours. Outside office hours, you can call our 24-hour customer service which is indicated in your booking confirmation number.
It is important because in many cases we will be waiting for you in the accommodation. It is also important to have your flight details in order to check the possible delays.
No, all the accommodation we offer have linens and towels for your stay.
Yes, all houses have at least one cradle and there is no charge for it. If you need more than one cradle, please contact us to verify the availability and price of the additional cradle. In any case, you must always request the cradle when booking.
Check-in time starts at 5pm. In any case please contact us to check the possibility to check-in earlier.
Check-out time ends at 12 pm. If you want to leave a bit later, please contact us to check this possibility.
No, under no circumstances more people than the one indicated in the contract are permitted, even if they do not stay the night or only want to spend the day.
No, the final cleaning of the accommodation is included in our prices.
On the tab of each accommodation you can see if pets are allowed. Pets are only permitted in the accommodation that specifies so, they are not allowed in the accommodation that does not mention anything about it.